Shipping & Returns Policy

Domestic Shipping

  • Processing: We generally process and ship domestic orders within 7 business days of your order.
  • Free Shipping: We offer free domestic shipping on all orders above ₹1500.
  • Shipping Methods: We offer various domestic shipping methods through reputable carriers. You will be able to choose your preferred shipping method at checkout, with options for faster or more economical delivery.
  • Delivery Timeframes: Estimated delivery timeframes will depend on your chosen shipping method and your location. You can expect standard domestic delivery within 7 business days after processing. We will provide you with a more precise timeframe during checkout.
  • Order Tracking: Once your order ships, you will receive a notification email containing your tracking number. This will allow you to track your package's progress with the carrier's website.

International Shipping

  • We do ship internationally! Shipping costs are calculated based on the weight of your order and your destination country. You will see the exact shipping cost during checkout.
  • Delivery Timeframes: International delivery timeframes can vary depending on your location and customs clearance procedures. You can expect international delivery within 15 business days after processing, but this is an estimate and may take longer.
  • Customs Duties and Taxes: You may be responsible for import duties, taxes, and other charges levied by the customs office of the destination country. These fees are not included in the total shipping cost displayed at checkout and are the responsibility of the recipient.

Pre-Order Items

  • Please note that pre-order items may have a longer processing time before shipment. We will clearly indicate the estimated processing timeframe for each pre-order item on the product page.

Undeliverable Packages

  • If a package is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for reshipment. You will be responsible for any additional shipping charges incurred.

Changes to Shipping Policy

We may occasionally update our shipping policy. We will post any changes on our website.

Contact Us

If you have any questions about our shipping policy, please contact us at

Email: vanillajewelstore@gmail.com

Ph. No: +91-9983850991

 

Vanilla Jewel Store is owned by NPK Corporation